Avacom offers the solutions, services, and partnerships to ensure that our outsourcing projects delivers measurable business benefits. Avacom has partnered with leading solution and services providers such as IBM and SBC in delivering outsourcing solutions that generate greater business benefits - by dramatically reducing risks, lowering costs, and improving process quality.

Avacom offers services to help you implement the most effective outsourcing model. We can help you evaluate your outsourcing options and integrate outsourced processes with applications and IT infrastructure in-house.

Business Process Outsourcing
Contact Avacom to find out how our solutions and services support business process outsourcing - enabling organizations to reduce costs, mitigate risk, and increase efficiency. Contact Avacom >

Avacom Outsourcing offers services to fulfill a variety of business process task for your content management and workflow strategies:
Back-file Conversion - Provides services to scan and capture the existing backlog of paper document as well as electronic documents, index them and store them in backend repositories. Avacom Backlog Conversion services includes

  • Document prep
  • Document scan
  • Image Cleanup
  • Electronic Document Capture (i.e. emails, MS Word, CAD, etc.)
  • Indexing and Validation
  • Quality Check (Double Entry)
  • Full text OCR and Indexing
  • Store in the backend Repositories or Storage Media


Avacom aims to achieve 100% accuracy
Day-Forward Document Capture - Provides services to scan and capture paper document and electronic documents, index and store them on a daily basis, Avacom Day-Forward Capture services includes
  • Daily pickup of documents from client or other locations
  • Document prep
  • Document scan
  • Image Cleanup
  • Electronic Document Capture (i.e. emails, MS Word, CAD, web pages etc.)
  • Indexing and Validation
  • Quality Check (Double Entry)
  • Full text OCR and Indexing
  • Release to backend repositories or store on storage Media
  • Shred the paper documents that are not needed

Avacom provides 24 hours response time and 99.9% accuracy.

Software Development
Avacom provides expertise and management to develop customized software based on your specific requirements using proven technologies.

Conversion

Offers conversion of your existing repository of electronic documents and document images to a different format and/or Content Management system.

System Maintenance and Support

Gives you a highly trained service team to manage all aspects of maintaining and upgrading your Content Management and Document Capture solutions, including second-level support and workflow business process monitoring.

Web-site and Portal Design with Upgrade, Maintenance and Support

Provide highly trained teams of developers and consultants to design web sites or application front ends through portals based on your specific requirements

End-user Help Desk

Offers highly trained support team to provide End-user help desk services and support internal end-users as well as customers, partners and vendors 24×7.